Workiva incident

Chains executions are currently in a degraded state on US production environments.

Major Resolved View vendor source →

Workiva experienced a major incident on March 7, 2024 affecting Processes (Process Builder, Integrated Automation, Tasking), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2024, 01:33 PM UTC
Resolved
Mar 07, 2024, 02:42 PM UTC
Duration
1h 8m
Detected by Pingoru
Mar 07, 2024, 01:33 PM UTC

Affected components

Processes (Process Builder, Integrated Automation, Tasking)

Update timeline

  1. investigating Mar 07, 2024, 01:33 PM UTC

    We are currently investigating the issue. We will provide an update as soon as further information becomes available.

  2. investigating Mar 07, 2024, 01:34 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 07, 2024, 01:58 PM UTC

    Please note that recovery of chain executions on US production environments is being observed. We continue to monitor the situation closely, we will provide an update as soon as further information becomes available.

  4. resolved Mar 07, 2024, 02:42 PM UTC

    Between 5:22am and 7:50am March 7th US Central time, Chains executions in the US Production region were degraded. This issue has been resolved and the service is operating normally.