Workiva experienced a major incident on April 4, 2024 affecting Reporting (XBRL, Filing, Section 16), lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 04, 2024, 11:41 AM UTC
We are investigating reports that users are unable to submit filings to the U.S. Securities and Exchange Commission via Workiva. The SEC is currently operational and we advise our customers to file using EDGAR Online in the meantime. For guidance on this process, please consult our Support Center article: Workiva Backup Filing Procedure. We continue to investigate this issue and will provide an update to you as soon as possible.
- resolved Apr 04, 2024, 12:18 PM UTC
We continue to observe recovery and filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.