Workiva incident
Customer experiencing error in loading Test Forms on US Production - app.wdesk
Workiva experienced a minor incident on August 7, 2024 affecting Controls and Audit, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 02, 2024, 07:39 AM UTC
We are currently investigating reports that some users are unable to load Test Forms on US Production. We will provide an update as soon as possible.
- monitoring Aug 02, 2024, 08:24 AM UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Aug 07, 2024, 02:04 AM UTC
Between August 1st, at 8:40PM CDT to August 2nd, 4:00AM CDT some customers are experiencing error in loading Test Forms on US Production. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.