Workiva experienced a major incident on June 6, 2024 affecting Reporting (XBRL, Filing, Section 16) and Reporting (XBRL, Filing, Section 16) and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 06, 2024, 02:36 PM UTC
Please note that XBRL generation with outlier detection is currently impacted and engineers are currently working on a resolution.
- investigating Jun 06, 2024, 02:39 PM UTC
XBRL generation is working, however Outlier Detection is currently disabled and our engineers are working to remediate.
- investigating Jun 06, 2024, 04:58 PM UTC
Our team continues to work towards a resolution. We will provide another update once more information becomes available.
- investigating Jun 06, 2024, 09:03 PM UTC
Our team continues to investigate this issue. We will provide another update once more information becomes available.
- monitoring Jun 06, 2024, 10:16 PM UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Jun 07, 2024, 04:04 PM UTC
Between 3:02AM and 9:33AM on 6/6/24, Workiva observed XBRL generations being blocked by an issue preventing Outlier Detection completing. Outlier Detection was temporarily disabled, enabling XBRL generation to complete successfully. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.