Workiva experienced a minor incident on June 20, 2024 affecting Third Party Provider: Google®, Amazon®, ISP, Other, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 20, 2024, 08:00 PM UTC
We are aware of users intermittently encountering "502 Bad Gateway" errors due to an issue with a Workiva service provider. Error rates have returned to normal and we will continue to monitor this issue If you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Jun 20, 2024, 08:45 PM UTC
On 6/20/24, we experienced a disruption through one of our vendors throwing "504 bad gateway" errors. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.