Workiva incident

SEC Filings stuck in "Retrieving status from SEC"

Major Resolved View vendor source →

Workiva experienced a major incident on February 3, 2025 affecting Third Party Provider: U.S. Securities and Exchange Commission, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 03:38 PM UTC
Resolved
Feb 03, 2025, 05:25 PM UTC
Duration
1h 46m
Detected by Pingoru
Feb 03, 2025, 03:38 PM UTC

Affected components

Third Party Provider: U.S. Securities and Exchange Commission

Update timeline

  1. investigating Feb 03, 2025, 03:38 PM UTC

    We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements

  2. monitoring Feb 03, 2025, 04:28 PM UTC

    The SEC has recovered fully and filings are currently processing as expected again. Customers who previously received an accession number do not need to take any action, their filings will process normally. Please review status updates on www.sec.gov/submit-filings/edgar-news-announcements We will monitor for 30 minutes to ensure full recovery.

  3. resolved Feb 03, 2025, 05:25 PM UTC

    The incident regarding SEC filings getting stuck in "Retrieving status from the SEC" is now resolved. As a reminder, if you received an accession number, you should take no further action on your filing.