Workiva incident

SEC Filings stuck in "Retrieving status"

Notice Resolved View vendor source →

Workiva experienced a notice incident on March 28, 2025 affecting Third Party Provider: U.S. Securities and Exchange Commission, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 02:18 PM UTC
Resolved
Mar 31, 2025, 01:01 PM UTC
Duration
2d 22h
Detected by Pingoru
Mar 28, 2025, 02:18 PM UTC

Affected components

Third Party Provider: U.S. Securities and Exchange Commission

Update timeline

  1. investigating Mar 28, 2025, 01:19 PM UTC

    We have received multiple reports that filings are being processed very slowly and staying in 'retrieving status' for extended periods of time. Filers should refrain from attempting to file again as it we are observing that in most instances the filings are completed as expected after the longer processing time. We are currently investigating.

  2. identified Mar 28, 2025, 02:12 PM UTC

    We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements

  3. identified Mar 28, 2025, 02:18 PM UTC

    We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements

  4. resolved Mar 31, 2025, 01:01 PM UTC

    Beginning on 3/28/2025 at approximately 6:30am ET to 11:00am ET, Workiva filing was impacted by technical difficulties on the SEC submissions system. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.