Workato experienced a minor incident on April 30, 2026 affecting Agent Studio, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Studio
Update timeline
- identified Apr 30, 2026, 04:19 PM UTC
We have identified an issue where users are unable to view the Conversations page and may encounter a server error. We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.
- resolved Apr 30, 2026, 07:36 PM UTC
The issue has been fixed and customers should now be able to access the Conversations page. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.