Workato experienced a minor incident on August 19, 2026 affecting Workspace Administration, lasting 11h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 10:42 AM UTC
We are investigating an issue impacting projects and folders. Customers may encounter errors when renaming or moving them. Users who are the workspace owner are not affected and can perform these actions in the meantime. We will share additional information as soon as it is available.
- identified Aug 19, 2026, 03:24 PM UTC
We have identified the underlying cause of the issue and are actively working on remediation.
- identified Aug 19, 2026, 05:44 PM UTC
A fix has been prepared, and our team is working to release it as soon as possible. We will provide an update once the fix is deployed.
- monitoring Aug 19, 2026, 08:27 PM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
- resolved Aug 19, 2026, 09:48 PM UTC
After further monitoring, this issue is now considered resolved. Customers should no longer encounter errors when renaming or moving projects and folders. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.