Workato experienced a notice incident on August 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 17, 2026, 06:42 PM UTC
Between August 12, 2026 and August 16, 2026, the Workato platform experienced a performance degradation affecting the Salesforce connector. Customers may have observed errors in recipes due to missing field mappings for custom object relationships from the Related Object picklist. The issue has been resolved. Customers that updated their recipes to work around this may revert to the previous version if needed. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.