Workato experienced a minor incident on April 28, 2026 affecting Connectors, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2026, 02:07 PM UTC
We have identified an issue with the Salesforce connector. Customers may encounter Internal Errors when using the upload action. We are actively working on remediation and will share additional information as soon as it is available.
- identified Apr 28, 2026, 05:43 PM UTC
Remediation steps for the Salesforce connector issue are currently in progress. We will provide an update as soon as it is available.
- monitoring Apr 28, 2026, 06:41 PM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
- resolved Apr 28, 2026, 07:18 PM UTC
After further monitoring, this issue is now considered resolved. Customers should no longer see Internal Errors when using the upload action. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.