Workato experienced a major incident on February 3, 2026 affecting Docs, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Docs
Update timeline
- investigating Feb 03, 2026, 07:26 PM UTC
We are investigating an issue with loading Workato Docs. Customers may encounter experience 500 errors when attempting to load docs. We will share additional information as soon as it is available.
- resolved Feb 03, 2026, 08:16 PM UTC
The issue has been resolved and customers should now be able to use Workato Docs. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.