Workato experienced a critical incident on February 17, 2026 affecting On-premise connectivity, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
On-premise connectivity
Update timeline
- investigating Feb 17, 2026, 02:23 PM UTC
We are investigating an issue impacting the On-Prem service. We will share additional information as soon as it is available.
- monitoring Feb 17, 2026, 03:48 PM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
- resolved Feb 17, 2026, 04:31 PM UTC
After further monitoring, this issue is now considered resolved. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.