Workato experienced a major incident on March 19, 2026 affecting Agent Studio, lasting 7h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Studio
Update timeline
- identified Mar 19, 2026, 10:53 AM UTC
We are investigating an issue impacting the Workato Agent Studio Knowledge Bases. Customers may encounter "405 Method Not Allowed" errors when accessing document content. We have identified the underlying cause and are actively working on remediation. We will share additional updates as soon as they are available.
- identified Mar 19, 2026, 10:53 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 19, 2026, 01:41 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 19, 2026, 06:36 PM UTC
This incident has been resolved.