Resolved after 1 hour 16 minutes, affecting E-signatures, on October 21, 2026.
Our e-signature provider is undergoing an emergency scheduled maintenance. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. Updates will be shared as they become available here: https://status.hellosign.com/incidents/r2d5pw74grzl
Other major vendors with incidents that started within 30 minutes of this one
And 1 more: OpenAI.
Affected components
Update timeline
- investigating Oct 21, 2026, 03:08 PM UTC
Our e-signature provider is undergoing an emergency scheduled maintenance. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. Updates will be shared as they become available here: https://status.hellosign.com/incidents/r2d5pw74grzl
- resolved Oct 21, 2026, 04:24 PM UTC
This incident has been resolved.
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