WithSecure incident

WithSecure Business Suite: Policy Manager not able to register to WithSecure

Major Resolved View vendor source →

WithSecure experienced a major incident on October 7, 2025 affecting Business Suite, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 10:06 AM UTC
Resolved
Oct 13, 2025, 05:16 AM UTC
Duration
5d 19h
Detected by Pingoru
Oct 07, 2025, 10:06 AM UTC

Affected components

Business Suite

Update timeline

  1. investigating Oct 07, 2025, 10:06 AM UTC

    We are investigating an issue where WithSecure Policy Manager Server is unable to register to our backend. Existing Policy Manager installations will continue to function. New installations will fail to register, you can use Policy Manager in Trial mode. Security functionality and updates are not affected.

  2. investigating Oct 08, 2025, 11:53 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 13, 2025, 05:16 AM UTC

    This incident has been resolved.