WithSecure experienced a minor incident on November 11, 2025 affecting Portal and Portal and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
PortalPortalPortaleService
Update timeline
- investigating Nov 11, 2025, 07:50 AM UTC
We are investigating an issue where authentication through SMS is not possible, when logging in to WithSecure services.
- identified Nov 11, 2025, 09:39 AM UTC
We have identified the cause of the issue and are working to resolve it.
- resolved Nov 11, 2025, 10:07 AM UTC
We have resolved the issue, SMS authentication is functioning again. We apologize for the inconvenience caused.