WithSecure incident

WithSecure login: SMS authentication outage-02

Minor Resolved View vendor source →

WithSecure experienced a minor incident on November 14, 2025 affecting Portal and Portal, lasting 8h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 01:50 AM UTC
Resolved
Nov 14, 2025, 10:28 AM UTC
Duration
8h 38m
Detected by Pingoru
Nov 14, 2025, 01:50 AM UTC

Affected components

PortalPortal

Update timeline

  1. investigating Nov 14, 2025, 01:50 AM UTC

    We are investigating an issue where authentication through SMS is not possible, when logging in to WithSecure services.

  2. investigating Nov 14, 2025, 06:21 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2025, 08:28 AM UTC

    We have resolved the issue, SMS authentication is functioning again.

  4. resolved Nov 14, 2025, 10:28 AM UTC

    This incident has been resolved.