WithSecure incident

Partner Portal login is not possible to all partners

Critical Resolved View vendor source →

WithSecure experienced a critical incident on November 28, 2025 affecting Portal, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 02:24 AM UTC
Resolved
Nov 28, 2025, 09:02 AM UTC
Duration
6h 38m
Detected by Pingoru
Nov 28, 2025, 02:24 AM UTC

Affected components

Portal

Update timeline

  1. investigating Nov 28, 2025, 02:24 AM UTC

    We have identified new issue where Partner Portal login is not possible to all partners.

  2. monitoring Nov 28, 2025, 08:58 AM UTC

    A fix has been implemented, and fix has been confirmed. Partner Portal is functional. We are monitoring the issue.

  3. resolved Nov 28, 2025, 09:02 AM UTC

    This issue has been closed.