Wistia incident

Webinar attendee HLS connection issues

Minor

Resolved after 1 hour 45 minutes, affecting Live, on July 15, 2026.

resolved Jul 15, 2026, 09:08 PM UTC

Our third party provider has implemented a fix and we are monitoring the results.

Started
Jul 15, 2026, 07:23 PM UTC
Resolved
Jul 15, 2026, 09:08 PM UTC
Duration
1h 45m
Detected by Pingoru
Jul 15, 2026, 07:23 PM UTC

Affected components

Live

Update timeline

  1. identified Jul 15, 2026, 07:23 PM UTC

    Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected.

  2. resolved Jul 15, 2026, 09:08 PM UTC

    Our third party provider has implemented a fix and we are monitoring the results.

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