WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 289 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 482 of 597 (81%) |
Incidents, newest first
Critical June 8, 2026 Victory Christain Academy site down | 2245359 6h 37m Victory Christian Academy
Started Jun 08, 2026, 06:37 AM UTC· resolved Jun 08, 2026, 01:15 PM UTC
- investigating Jun 08, 2026, 06:37 AM UTC
Hello, Starting at 12:52 am we observed our onsite device go down. We are currently investigating this outage with our provider. While we are investigating please provide onsite power and equipment verification. Please reach out with any questions. Thank you,
- resolved Jun 08, 2026, 01:15 PM UTC
Hello, We observed all alarms clear at 7:38am. The uptime on our router indicates that there was a loss of power.
- postmortem Jun 08, 2026, 01:17 PM UTC
Date & Time of Incident:` 6/8/26 12:52am ` Duration:` 406 minutes ` Technician\(s\):`Connor, Payton ` Review Date: 6/8/26 Brief Summary: WiscNet NOC lost access to our onsite router at 12:52am, and regained access at 7:38am. Victory Christian Academy Root Cause: Loss of Power
Critical June 6, 2026 [2245050] fortatkinsonsd - down – Fort Atkinson School District
Started Jun 06, 2026, 05:48 PM UTC· resolved Jun 06, 2026, 05:48 PM UTC
- resolved Jun 06, 2026, 05:48 PM UTC
Hello, We are observing connection to equipment for fortakinsonsd down. We have reached out to the provider and in order to proceed further, on-site power and equipment will need to be verified. Hello, We observe restored after splicing complete. We are receiving -9.17 dBm. Feel free to reach out if anything further is needed. External Fiber splicing has been completed. Can you check the WiscNet equipment for light levels? Brevity Disclaimer: Sent from my mobile phone. On Sat, Jun 6, 2026, 8:01 AM wrote: Identified - 1 component affected - Hello, We are observing connection to... WiscNet \[2245050\] fortatkinsonsd - down New incident: Identified Hello, We are observing connection to equipment for fortakinsonsd down. We have reached out to the provider and in order to proceed further, on-site power and equipment will need to be verified. Time posted Jun 6, 08:01 CDT Components affected Fort Atkinson School District [View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2Fmn7cdkw29s64&data=05%7C02%7Cnoc%40wiscnet.net%7C31d458f765314f48768108dec3f1b064%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639163639988703260%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=HBMz81Gd0jk3FuM%2FjElu1BMrOGtRmctKyS6sel1KzcI%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. [Manage your subscription](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstatus.wiscnet.net%2Fsubscriptions%2Fwrzgtyy7225z%2Fedit&data=05%7C02%7Cnoc%40wiscnet.net%7C31d458f765314f48768108dec3f1b064%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639163639988725363%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5EqF3gEILNUUCE8HK%2BNJB%2Ba%2BExH03RcLu14CjAUnqpc%3D&reserved=0) [Powered by Atlassian Statuspage](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.atlassian.com%2Fsoftware%2Fstatuspage%3Futm_source%3Demail%26utm_medium%3Dpowered-by%26utm_campaign%3Dstatus.wiscnet.net%26utm_content%3DSP-notifications&data=05%7C02%7Cnoc%40wiscnet.net%7C31d458f765314f48768108dec3f1b064%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639163639988738096%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=YAQSuYI3w6dXDK%2FFICRg4UD5BMI95YhT1rRiDU7ClKw%3D&reserved=0) The School District of Fort Atkinson Board does not discriminate on the basis of race, color, religion, national origin, ancestry, creed, pregnancy, marital status, parental status, sexual orientation, sex \(including transgender status, change of sex or gender identity\), or physical, mental, emotional, or learning disability \(“Protected Classes”\) in any of its student programs and activities. CONFIDENTIALITY NOTICE:This communication and any documents, files, or previous e-mail messages attached to it, constitute an electronic communication within the scope of the Electronic Communication Privacy Act, 18 USC 119. This communication may contain non-public, confidential, or legally privileged information intended for the sole use of the designated recipient\(s\). The unlawful interception, use or disclosure of such information is strictly prohibited. If you are not the intended recipient or have received this communication in error, please notify the sender immediately by reply email or by telephone and delete all copies of this communication, including attachments, without reading, forwarding or saving them electronically. As a public entity, all electronic communications with the School District of Fort Atkinson are subject to the open records laws of the State of Wisconsin.
Critical June 6, 2026 [2245053] Educators Credit Union - 400279 - Down 5h 18m Educators Credit Union
Started Jun 06, 2026, 01:21 PM UTC· resolved Jun 06, 2026, 06:40 PM UTC
- identified Jun 06, 2026, 01:21 PM UTC
Hello, We are observing 400279 down. Please verify power and equipment on-site and reach out if further assistance is needed.
- identified Jun 06, 2026, 06:37 PM UTC
Hello, We observe this restored as of 12:40 PM. Feel free to reach out if you are observing any further issues.
- resolved Jun 06, 2026, 06:40 PM UTC
This incident has been resolved.
Critical June 6, 2026 2244793 | Edgerton School District 1812 | Down 14h 25m Edgerton School District
Started Jun 06, 2026, 03:49 AM UTC· resolved Jun 06, 2026, 06:15 PM UTC
- identified Jun 06, 2026, 03:49 AM UTC
Apologizes for the confusion, as the previous status page made for this event got accidentally updated and closed with the wrong information. James with Edgerton School District has informed WiscNet of the identified fiber and power outage currently impacting the site. For any questions or concerns, please reach out to the WiscNet NOC.
- resolved Jun 06, 2026, 06:15 PM UTC
Hello, We observe restored as of 10PM on 6/5. Feel free to reach out if any further assistance is needed.
Critical June 6, 2026 2244924 | Thorp School District | Down 3h 17m Thorp School District
Started Jun 06, 2026, 12:26 AM UTC· resolved Jun 06, 2026, 03:43 AM UTC
- investigating Jun 06, 2026, 12:26 AM UTC
The WiscNet NOC has lost access to our device for Thorp School District at 6:45PM CDT 6/5/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact Charter Business for 24x7/outages/incidents at 888-812-2591.
- resolved Jun 06, 2026, 03:43 AM UTC
We are observing services restore at 8:05PM CDT 6/5/2026. Outage Duration: 80 minutes Reason for Outage: We observe an uptime on the device of 1hour 45minutes, indicating this went down due to power.
Critical June 5, 2026 [2244793] Edgerton School District 1812 | Down 8h 22m Edgerton School District
Started Jun 05, 2026, 04:52 PM UTC· resolved Jun 06, 2026, 01:15 AM UTC
- identified Jun 05, 2026, 04:52 PM UTC
Hello, Beginning at 11:41 AM on 6/5/2026, WiscNet has observed the Edgerton School District down.
- identified Jun 05, 2026, 04:54 PM UTC
Hello, We are seeing storms in the area and suspect there could be a local power event occurring.
- identified Jun 05, 2026, 08:34 PM UTC
Hello, Upon making contact with Charter, we have been informed that this outage is due to an area power outage.
- resolved Jun 06, 2026, 01:15 AM UTC
This incident has been resolved.
- postmortem Jun 06, 2026, 01:15 AM UTC
This service restored once the commercial power restored.
Critical June 5, 2026 [2244785] White Lake School District - Member Handoff Down 2h 11m White Lake School District
Started Jun 05, 2026, 04:38 PM UTC· resolved Jun 05, 2026, 06:50 PM UTC
- identified Jun 05, 2026, 04:38 PM UTC
Hello, The WiscNet NOC has lost access to our device for r-whitelakesd at 11:09 AM CDT 06/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. Thank you,
- identified Jun 05, 2026, 04:49 PM UTC
merged, chatted carter External Give it a few minutes. It will be back up. We are moving appliances and needed to unplug for a few minutes. Cathy Lundgren Special Ed Transition Coordinator; Business Ed; Director of Technology; Yearbook Advisor White Lake School District 715-882-2361 ext 219 On Fri, Jun 5, 2026 at 11:39 AM wrote: Identified - 1 component affected - Hello, The WiscNet NOC has lost access to our... WiscNet \[2244785\] White Lake School District - Member Handoff Down New incident: Identified Hello, The WiscNet NOC has lost access to our device for r-whitelakesd at 11:09 AM CDT 06/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. Thank you, Time posted Jun 5, 11:38 CDT Components affected TEACH - Milwaukee - White Lake School... [View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2Fd6169kj3dlp4&data=05%7C02%7Cnoc%40wiscnet.net%7C512745e268464fb4d3b408dec321e4fb%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639162747864773201%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=vXXkJ4RXPRLHthsV%2FsTsuXNM0IrjrdT4U4VCaQKQcg4%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. [Manage your subscription](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstatus.wiscnet.net%2Fsubscriptions%2Fgr664v68y7rw%2Fedit&data=05%7C02%7Cnoc%40wiscnet.net%7C512745e268464fb4d3b408dec321e4fb%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639162747864795809%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=1lMjZL9jxDyEMvBHb3OYLWA%2FX%2FxZshwdyrhuOSxC5w0%3D&reserved=0) [Powered by Atlassian Statuspage](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.atlassian.com%2Fsoftware%2Fstatuspage%3Futm_source%3Demail%26utm_medium%3Dpowered-by%26utm_campaign%3Dstatus.wiscnet.net%26utm_content%3DSP-notifications&data=05%7C02%7Cnoc%40wiscnet.net%7C512745e268464fb4d3b408dec321e4fb%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639162747864810473%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=8K3p4zC%2FP9shJ5lttYc4DzBZZ8EpE9uq8AWL2oEkXMs%3D&reserved=0)
- resolved Jun 05, 2026, 06:50 PM UTC
Hello, We observe services have fully restored as of 1:35 PM CDT 06/05/2026. Thank you,
- postmortem Jun 05, 2026, 06:52 PM UTC
Date & Time of Incident: 06/05/2026 11:09 AM CDT Duration: 146 minutes Technician\(s\): Carter Review Date: 06/05/2026 Root Cause: The school was moving equipment around and unplugged their device.
Critical June 5, 2026 [2244706] Wisconsin Lutheran High School 400266 | Down 31m Wisconsin Lutheran High School
Started Jun 05, 2026, 01:38 PM UTC· resolved Jun 05, 2026, 02:10 PM UTC
- identified Jun 05, 2026, 01:38 PM UTC
Hello, Beginning at 8:06 AM on 6/5/26, WiscNet has observed alarms indicating the Wisconsin Lutheran High School is down.
- identified Jun 05, 2026, 01:39 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 05, 2026, 02:09 PM UTC
Hello, We are seeing alarms have cleared as of 8:49 AM. Logs on the router indicate this outage was due to a local power event.
- resolved Jun 05, 2026, 02:10 PM UTC
This incident has been resolved.
- postmortem Jun 05, 2026, 02:11 PM UTC
Date & Time of Incident: 6/5/26 @ 8:06 AM Duration: 42 minutes Technician\(s\): Barry Review Date: 6/5/2026 Brief Summary: Beginning at 8:06 AM on 6/5/2026, a power event had caused an outage at Wisconsin Lutheran High School. Root Cause: Local Power Eve
Notice June 5, 2026 2244610 | Sun Prairie school District Down 3d 11h Sun Prairie Area School District
Started Jun 05, 2026, 06:18 AM UTC· resolved Jun 08, 2026, 05:31 PM UTC
- investigating Jun 05, 2026, 06:18 AM UTC
Hello, Starting at 1:04 am we observed a loss of connection to our onsite equipment for your circuit. At this time we advise power cycling all onsite equipment. Due to a policy change on GLS's end we are unable to open a ticket with them on your behalf. In order for a ticket to be opened you will have to contact them and open a ticket using your GLS site ID of 3220, or give consent for us to open a ticket on your behalf. They can be contacted at 866.558.1920. Please reach out with any questions. Thank you,
- investigating Jun 05, 2026, 12:07 PM UTC
Hello, For the DNS update request we have an engineer taking a look at it now. We will provide more updates as soon as we have them. Please reach out with any questions. Thank you,
- resolved Jun 08, 2026, 05:31 PM UTC
The DNS request was addressed by the engineering team. Service restored 6/5/2026 at 11:27:57 AM.
- postmortem Jun 08, 2026, 05:32 PM UTC
Date & Time of Incident: 6/5/2026 1:08 AM Duration: 9 hours 59 minutes Technician\(s\): Connor/Jim Review Date: 6/8/26 Brief Summary: School went down. Logs show the network port went down Root Cause: Network Event
Critical June 5, 2026 Incident | Wausaukee School district | 2244605 5h 10m Wausaukee School District
Started Jun 05, 2026, 05:39 AM UTC· resolved Jun 05, 2026, 10:49 AM UTC
- investigating Jun 05, 2026, 05:39 AM UTC
We are observing alarms indicating this site is down at this time. Please verify power to the device and all equipment is properly and securely cabled. If further assistance is needed please open a ticket with GLS at 1.866.558.1920
- resolved Jun 05, 2026, 10:49 AM UTC
This incident has been resolved.
Notice June 4, 2026 River Ridge SD 2244549 –
Started Jun 04, 2026, 10:40 PM UTC· resolved Jun 04, 2026, 10:40 PM UTC
- resolved Jun 04, 2026, 10:40 PM UTC
Hello, We saw this go down at 5:17 pm . It came back up at 5:26pm. Please let us know if you any questions. Thanks,
- postmortem Jun 04, 2026, 10:40 PM UTC
Went down at 5:17pm and came back up at 5:26 pm.
Critical June 4, 2026 [2244278] MERIT - UW-Superior - Down 32m MERIT Network
Started Jun 04, 2026, 03:39 PM UTC· resolved Jun 04, 2026, 04:12 PM UTC
- investigating Jun 04, 2026, 03:39 PM UTC
Hello, We received a call from the Merit Support Center, where an outage was reported at the UW-superior campus at 9:18 AM Central time. We are seeing traffic passing and no alarms on the UW-Superior Hub device. We will work with our engineering team to investigate this reported issue.
- investigating Jun 04, 2026, 03:41 PM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2026, 03:42 PM UTC
Hello, We received a call from the Merit Support Center, where an outage was reported at the UW-superior campus at 9:18 AM Central time. We are seeing traffic passing and no alarms on the UW-Superior Hub device. We will work with our engineering team to investigate this reported issue.
- investigating Jun 04, 2026, 03:50 PM UTC
External Hello, We see that the link is back up. Thank you, Brian Merit Support Center Merit Network, Inc. [email protected] | www.merit.edu 880 Technology Drive, Suite B | Ann Arbor, MI 48108-8963 **From:** [email protected] **To:** "Merit Support Center" **Sent:** Thursday, June 4, 2026 11:42:46 AM **Subject:** WiscNet Incident - \[2244278\] MERIT - UW-Superior - Down - 4 June 2026 Update - 1 component affected - Hello, We received a call from the Merit... WiscNet \[2244278\] MERIT - UW-Superior - Down An update has been posted Hello, We received a call from the Merit Support Center, where an outage was reported at the UW-superior campus at 9:18 AM Central time. We are seeing traffic passing and no alarms on the UW-Superior Hub device. We will work with our engineering team to investigate this reported issue. Time posted Jun 4, 10:42 CDT Components affected Transit Share - MERIT [View 2 previous incident updates](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fstspg.io%2Frclztg7g96t8__%3B!!OkKsYTFXLfaLS4w!Cwa9fwmrQEqFBIBeFptymszBnEyWV7n9SDTjcFfeLlXADPiXi9CTWSEQFRokCWXkhy3xb_RUSxE%24&data=05%7C02%7Cnoc%40wiscnet.net%7Cc072bb8498b34b26191408dec2506999%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639161847808058123%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=qhFxK%2FooPgfF8fcEyvH6gHYUOzKUBkXrUtlW%2FLve2vQ%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. [Manage your subscription](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fstatus.wiscnet.net%2Fsubscriptions%2Fjbgsycqq87nr%2Fedit__%3B!!OkKsYTFXLfaLS4w!Cwa9fwmrQEqFBIBeFptymszBnEyWV7n9SDTjcFfeLlXADPiXi9CTWSEQFRokCWXkhy3xsnEUYB0%24&data=05%7C02%7Cnoc%40wiscnet.net%7Cc072bb8498b34b26191408dec2506999%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639161847808130751%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=cO9XORefIDN09JasaX9XjD1oUvD6Ar%2FBYiBnKsF7yd0%3D&reserved=0) [Powered by Atlassian Statuspage](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fwww.atlassian.com%2Fsoftware%2Fstatuspage%3Futm_source%3Demail%26utm_medium%3Dpowered-by%26utm_campaign%3Dstatus.wiscnet.net%26utm_content%3DSP-notifications__%3B!!OkKsYTFXLfaLS4w!Cwa9fwmrQEqFBIBeFptymszBnEyWV7n9SDTjcFfeLlXADPiXi9CTWSEQFRokCWXkhy3x0AwqsMg%24&data=05%7C02%7Cnoc%40wiscnet.net%7Cc072bb8498b34b26191408dec2506999%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639161847808159437%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yDnEKi5mjN5hiGfy4%2B%2BEglFUa8hK5bv7s9bDIJv1svE%3D&reserved=0)
- investigating Jun 04, 2026, 03:51 PM UTC
merged, chatted marcus
- resolved Jun 04, 2026, 04:12 PM UTC
This incident has been resolved.
- postmortem Jun 04, 2026, 04:15 PM UTC
Date & Time of Incident: 10:18 EST 6/4 Duration: 1 hour Technician\(s\): Marcus Review Date: 6/4 Brief Summary: Circuit Down Root Cause: Wider Network Event
Critical June 4, 2026 [2244301] City of GreenField - 401339 - Down | 2244301 6h 22m City of Greenfield
Started Jun 04, 2026, 03:29 PM UTC· resolved Jun 04, 2026, 09:51 PM UTC
- investigating Jun 04, 2026, 03:29 PM UTC
Hello, We are seeing circuit 401339 as down at 9:21 AM due to a network event and are currently investigating.
- investigating Jun 04, 2026, 04:31 PM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2026, 05:58 PM UTC
We are continuing to investigate this issue.
- identified Jun 04, 2026, 06:33 PM UTC
Hello, Our provider reports they will be replacing a span of fiber on I894 at 60th St in Milwaukee, WI.
- identified Jun 04, 2026, 08:26 PM UTC
Our provider continues their work. There is no ETR at this time.
- resolved Jun 04, 2026, 09:51 PM UTC
Hello, As of 4:22 pm CST we have see alarms clear at the site. The fiber replacement work has been completed and they are now hands off. Please check your equipment and let us know if you have any questions. Thanks,
- postmortem Jun 04, 2026, 09:52 PM UTC
The WISCDOT fiber maintenance has been completed. This maintenance was planned. The stated end time for the BOREAS website was 3pm. We did not see alarms clear on one end until 4:22pm.
Notice June 4, 2026 Wiscnet - Multiple Sites - Down | #2244123 2h 40m CESA 8, Gillett School District, Milton School District, Rock Prairie Montessori
Started Jun 04, 2026, 06:36 AM UTC· resolved Jun 04, 2026, 09:17 AM UTC
- investigating Jun 04, 2026, 06:36 AM UTC
Hello, At around 12:22AM CDT we started observing alerts indicating there is an outage on your service. Please reach out to 866-558-1920 once power has been verified. If there are any questions or concerns you can also reach out to 608-442-6751.
- investigating Jun 04, 2026, 08:57 AM UTC
We have observed some services restore but some are still down. If you are still experiencing issues with your services, please reach out to 866-558-1920 once power has been verified. If there are any questions or concerns you can also reach out to 608-442-6751.
- resolved Jun 04, 2026, 09:17 AM UTC
All services have restored and this incident will now be closed.
- postmortem Jun 04, 2026, 09:17 AM UTC
All alarms cleared and services have been restored.
Critical June 3, 2026 Fall River School District traffic dropping | 2244045 5h 31m Fall River School District
Started Jun 03, 2026, 08:54 PM UTC· resolved Jun 04, 2026, 02:25 AM UTC
- investigating Jun 03, 2026, 08:54 PM UTC
The WiscNet NOC has lost connectivity to the Fall River School District site on 6/3 at 3:43 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 04, 2026, 02:25 AM UTC
We are observing traffic restore at 6:07PM CDT 6/3/2026. Please reach out to the WiscNet NOC for any questions.
Critical June 3, 2026 2243992 - Norwalk-Ontario-Wilton School District 20h 5m Norwalk-Ontario-Wilton School District
Started Jun 03, 2026, 07:08 PM UTC· resolved Jun 04, 2026, 03:13 PM UTC
- investigating Jun 03, 2026, 07:08 PM UTC
The WiscNet NOC has lost access to our device for Antigo Unified School District at 06/03/2026 at 1:47 PM . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1260. If you have any additional questions, please contact WiscNet NOC.
- investigating Jun 03, 2026, 07:08 PM UTC
The WiscNet NOC has lost access to our device for Antigo Unified School District at 06/03/2026 at 1:47 PM . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1260. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 04, 2026, 03:13 PM UTC
Hello, 6/3 8:25 PM the device came up.
- postmortem Jun 04, 2026, 03:13 PM UTC
The onsite device restored, and logs indicated OSPF Neighbor was down & restored
Critical June 3, 2026 [2243862] Test Ticket #2 - Copy 37s WiscNet Headquarters
Started Jun 03, 2026, 04:36 PM UTC· resolved Jun 03, 2026, 04:37 PM UTC
- identified Jun 03, 2026, 04:36 PM UTC
This is a test post please ignore
- resolved Jun 03, 2026, 04:37 PM UTC
This incident has been resolved.
Critical June 3, 2026 [2243838] Test Ticket #2 53s
Started Jun 03, 2026, 04:00 PM UTC· resolved Jun 03, 2026, 04:01 PM UTC
- identified Jun 03, 2026, 04:00 PM UTC
This is a test post please ignore
- resolved Jun 03, 2026, 04:01 PM UTC
This incident has been resolved.
Critical June 3, 2026 [2243828] Test Automation Ticket - Alex/Andrew 21m Blackhawk Technical College, WiscNet Headquarters
Started Jun 03, 2026, 03:28 PM UTC· resolved Jun 03, 2026, 03:49 PM UTC
- identified Jun 03, 2026, 03:28 PM UTC
Hello, This is a test post. Please ignore. Thank you!
- identified Jun 03, 2026, 03:38 PM UTC
This is a test post. Please Ignore. Thank you, WiscNet NOC
- resolved Jun 03, 2026, 03:49 PM UTC
This incident has been resolved.
Critical June 3, 2026 St Augustine University Parish device unreachable | 2243769 4h 12m St Augustine University Parish
Started Jun 03, 2026, 01:55 PM UTC· resolved Jun 03, 2026, 06:07 PM UTC
- investigating Jun 03, 2026, 01:55 PM UTC
At around 8:23 AM CT this morning, WISCNET observed the device at St Augustine University Parish device become unreachable. Please verify the equipment is powered and is properly connected. We will contact the provider to inquire about potential known issues.
- monitoring Jun 03, 2026, 06:07 PM UTC
WISCNET has observed this device connection restore at 12:00 CT today. Please let us know if you experience any lingering issues.
- resolved Jun 03, 2026, 06:07 PM UTC
This incident has been resolved.
- postmortem Jun 03, 2026, 06:09 PM UTC
Date & Time of Incident: 6/3 8:23am - 12:00pm Duration: 8:23am - 12:00pm Technician\(s\): Jake Review Date: 6/3 Brief Summary: Beginning around 8:23 AM CT we observed the r-staugustineuniv device come into alarm. We then observed this connection restore at 12:00 CT today. Root Cause: Known work
Critical June 2, 2026 #2243502 - Antigo Unified School District -Down 1d 18h Antigo Unified School District
Started Jun 02, 2026, 08:18 PM UTC· resolved Jun 04, 2026, 02:55 PM UTC
- investigating Jun 02, 2026, 08:18 PM UTC
The WiscNet NOC has lost access to our device for Antigo Unified School District at 06/02/2026 at 3:01 PM . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 34. If you have any additional questions, please contact WiscNet NOC.
- investigating Jun 03, 2026, 06:58 PM UTC
Hello, The WiscNet NOC Still observed the onsite device unreachable. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 34. Kind regards,
- resolved Jun 04, 2026, 02:55 PM UTC
Hello, We observed this circuit restore 06/03/2026 at 10:38 PM CDT. Thank you,
- postmortem Jun 04, 2026, 02:58 PM UTC
Date & Time of Incident: 3:01 PM CDT, 6/2/2026 Duration: 1,897 minutes Technician\(s\): Brett, Carter Review Date: 6/4/26 Brief Summary: The port facing the customer was down from 3:01 PM CDT, 6/2/2026 to 06/03/2026 at 10:38 PM CDT,
Critical June 2, 2026 2243413 | White Lake School District | Router unreachable 19h 5m White Lake School District
Started Jun 02, 2026, 05:26 PM UTC· resolved Jun 03, 2026, 12:32 PM UTC
- investigating Jun 02, 2026, 05:26 PM UTC
The WiscNet NOC has lost access to our device for White Lake School District at 12:03 PM CDT on 6/2. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 03, 2026, 12:32 PM UTC
Hello, We observed this site restore around 10 pm yesterday evening. Please reach out with any questions. Thank you,
- postmortem Jun 03, 2026, 06:47 PM UTC
Date & Time of Incident: 12:03 PM CDT on 6/2/26 Duration: 489 minutes Technician\(s\): Marcus Review Date: 6/3/26 Brief Summary: We lost access to the White Lake School District router at 12:03 PM CDT, it restored at 10 PM CDT.
Critical June 2, 2026 Lodi SD Down - 2243114 14h 30m Lodi School District
Started Jun 02, 2026, 12:06 AM UTC· resolved Jun 02, 2026, 02:36 PM UTC
- investigating Jun 02, 2026, 12:06 AM UTC
The WiscNet NOC has lost access to our device for Lodi School District on June 1st, 2026 @ 6:27pm . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200
- resolved Jun 02, 2026, 02:36 PM UTC
Hello, We observed site restoration at 8:32 PM CDT 06/01/2026. Thank you,
- postmortem Jun 02, 2026, 02:40 PM UTC
Date & Time of Incident: 6:27 PM CDT 6/1/26 Duration: 125 minutes Technician\(s\): Ben, Carter Review Date: 6/2/26 Brief Summary: Loss of power.
Critical June 1, 2026 2243020 - Wausaukee School District - Down 17h 11m Wausaukee School District
Started Jun 01, 2026, 06:58 PM UTC· resolved Jun 02, 2026, 12:10 PM UTC
- investigating Jun 01, 2026, 06:58 PM UTC
The WiscNet NOC has lost access to our device for Wausaukee School District at 6/1/2026 at 1:25 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1786. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 02, 2026, 12:10 PM UTC
This incident has been resolved.
Critical May 31, 2026 WiscNet - Multiple sites - DOWN | #2242473 1d 18h Chilton School District, Brillion School District, Mishicot School District, Reedsville School District and 1 more
Started May 31, 2026, 01:06 AM UTC· resolved Jun 01, 2026, 07:13 PM UTC
- investigating May 31, 2026, 01:06 AM UTC
Hello, Around 7:43PM we started observing alerts indicating there is an outage on your service. Please reach out to 866-558-1920 once power has been verified. If there are any questions or concerns you can also reach out to 608-442-6751. Thank you,
- investigating Jun 01, 2026, 01:26 PM UTC
Hello, The Wiscnet NOC has observed most affected sites restore at 6:43am. The onsite routers show an uptime that dates before the outage began. If your site has not restored, please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 01, 2026, 07:13 PM UTC
Hello, The WiscNet NOC has observed all alarms clear. Please reach out if you have any questions.
- postmortem Jun 01, 2026, 07:14 PM UTC
Date & Time of Incident:` 7:43pm 5/30 ` Duration:` 36 hours ` Technician\(s\):` Dylan, Dante, Payton ` Review Date: 6/1/26 Brief Summary: Multiple sites experienced an outage that started at 7:43pm on 5/30, and restored on 6/1.