WiscNet incident

2243413 | White Lake School District | Router unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 2, 2026 affecting White Lake School District, lasting 19h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 05:26 PM UTC
Resolved
Jun 03, 2026, 12:32 PM UTC
Duration
19h 5m
Detected by Pingoru
Jun 02, 2026, 05:26 PM UTC

Affected components

White Lake School District

Update timeline

  1. investigating Jun 02, 2026, 05:26 PM UTC

    The WiscNet NOC has lost access to our device for White Lake School District at 12:03 PM CDT on 6/2. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jun 03, 2026, 12:32 PM UTC

    Hello, We observed this site restore around 10 pm yesterday evening. Please reach out with any questions. Thank you,

  3. postmortem Jun 03, 2026, 06:47 PM UTC

    Date & Time of Incident: 12:03 PM CDT on 6/2/26 Duration: 489 minutes Technician\(s\): Marcus Review Date: 6/3/26 Brief Summary: We lost access to the White Lake School District router at 12:03 PM CDT, it restored at 10 PM CDT.