WiscNet experienced a critical incident on May 31, 2026 affecting Chilton School District and Brillion School District and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2026, 01:06 AM UTC
Hello, Around 7:43PM we started observing alerts indicating there is an outage on your service. Please reach out to 866-558-1920 once power has been verified. If there are any questions or concerns you can also reach out to 608-442-6751. Thank you,
- investigating Jun 01, 2026, 01:26 PM UTC
Hello, The Wiscnet NOC has observed most affected sites restore at 6:43am. The onsite routers show an uptime that dates before the outage began. If your site has not restored, please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 01, 2026, 07:13 PM UTC
Hello, The WiscNet NOC has observed all alarms clear. Please reach out if you have any questions.
- postmortem Jun 01, 2026, 07:14 PM UTC
Date & Time of Incident:` 7:43pm 5/30 ` Duration:` 36 hours ` Technician\(s\):` Dylan, Dante, Payton ` Review Date: 6/1/26 Brief Summary: Multiple sites experienced an outage that started at 7:43pm on 5/30, and restored on 6/1.