WiscNet incident
[2277971] Deerfield Community School District - router unreachable
WiscNet experienced a critical incident on August 17, 2026 affecting Deerfield Community School District, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2026, 03:51 PM UTC
Hello, The WiscNet NOC has lost access to our device for Deerfield Community School District at 8/17 10:30 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 344. If you have any additional questions, please contact WiscNet NOC. Thank you, Marcus
- resolved Aug 17, 2026, 07:56 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restored at 10:48 AM Central.
- postmortem Aug 17, 2026, 08:00 PM UTC
Date & Time of Incident: 8/17 10:30 AM Central Duration: 18 Minutes Technician\(s\): Marcus Review Date: 8/17 Root Cause: Loss of power Brief Summary: We lost access to our device at the Deerfield Community School District at 10:30 AM Central. After our device was power cycled, alarms cleared and services restored at 10:48 AM central.