WiscNet incident
[2255451] West Salem School District - Router Unreachable
Resolved after 4 hours 3 minutes, affecting West Salem School District, on July 2, 2026.
Date & Time of Incident:` 7/2/26 8:33am ` Duration:` 3 hours 47 minutes ` Technician\(s\):` Payton ` Review Date: 7/2/26 Brief Summary: The WiscNet NOC lost access to the West Salem School District Router Root Cause: Loss of Power
Affected components
Update timeline
- identified Jul 02, 2026, 02:12 PM UTC
Hello, The WiscNet NOC has lost access to our device for West Salem School District at 8:33am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1825. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 02, 2026, 06:16 PM UTC
Hello, The WiscNet NOC has regained access to the onsite router at 12:20pm, and all alarms have cleared.
- postmortem Jul 02, 2026, 06:18 PM UTC
Date & Time of Incident:` 7/2/26 8:33am ` Duration:` 3 hours 47 minutes ` Technician\(s\):` Payton ` Review Date: 7/2/26 Brief Summary: The WiscNet NOC lost access to the West Salem School District Router Root Cause: Loss of Power
Your product runs on more than WiscNet
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services