WiscNet experienced a critical incident on May 22, 2026 affecting River Ridge School District, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
River Ridge School District
Update timeline
- investigating May 22, 2026, 10:01 AM UTC
Hello, Starting at 4:41 am we observed a loss of connection to our onsite equipment. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's side we are unable to open a ticket on your behalf. They can be contacted at 1.866.558.1920 and your site ID is 1304. You can open a ticket with them or give us consent to open a ticket on your behalf. Please reach out with any questions. Thank you,
- resolved May 22, 2026, 12:14 PM UTC
Hello, At this time we are seeing all services restored. Please reach out with any questions. Thank you,