Windcave incident

Unscheduled Outage - Session Initiated IVR

Minor Ongoing View vendor source →

Windcave is currently experiencing a minor incident affecting IVR Payment Services and Payline Web Interface and Reporting (Americas) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 02:04 AM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
Jun 22, 2026, 02:04 AM UTC

Affected components

IVR Payment ServicesPayline Web Interface and Reporting (Americas)Payline Web Interface and Reporting (Asia-Pacific)Payline Web Interface and Reporting (EMEA)

Update timeline

  1. investigating Jun 22, 2026, 02:04 AM UTC

    We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow.