Resolved after 1 hour 56 minutes, affecting Whispir API and SMS and 1 more, on September 2, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 02, 2024, 05:41 AM UTC
We have identified an issue in sending messages in the AU instance. Our technical teams are working on this to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at [email protected]
- identified Sep 02, 2024, 06:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 02, 2024, 07:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2024, 07:37 AM UTC
This incident has been resolved.
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