Whispir incident

Instability Issues in the Whispir AU Region

Resolved after 3 hours 10 minutes, affecting Whispir API and Whispir Web Application Portal and 1 more, on September 10, 2024.

monitoring Sep 11, 2024, 12:43 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 10, 2024, 11:38 PM UTC
Resolved
Sep 11, 2024, 02:48 AM UTC
Duration
3h 10m
Detected by Pingoru
Sep 10, 2024, 11:38 PM UTC

Affected components

Whispir APIWhispir Web Application PortalSMSEmail

Update timeline

  1. investigating Sep 10, 2024, 11:38 PM UTC

    We have identified instability issues in the Whispir AU region. Our technical teams are working on this to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at [email protected]

  2. investigating Sep 11, 2024, 12:43 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2024, 12:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2024, 02:48 AM UTC

    This incident has been resolved.

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