Resolved after 1 hour 4 minutes, affecting SMS, on October 3, 2024.
We are pleased to inform you that the issue has been resolved. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process. Please reach out to our support team if you have any further questions or concerns.
Affected components
Update timeline
- investigating Oct 03, 2024, 11:47 AM UTC
We’ve identified an issue affecting SMS delivery on our AP instance, and our response teams are actively investigating the cause. Please rest assured that our AP1 instance remains fully operational and unaffected by this issue. We're working diligently to resolve the situation as quickly as possible. Thank you for your understanding and patience.
- identified Oct 03, 2024, 12:37 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 03, 2024, 12:51 PM UTC
We are pleased to inform you that the issue has been resolved. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process. Please reach out to our support team if you have any further questions or concerns.
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