Resolved after 1 hour 56 minutes, affecting Whispir API and SMS and 1 more, on October 7, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 07, 2024, 08:43 AM UTC
We’ve identified an issue affecting SMS delivery in the Australian region, and our response teams are actively investigating the cause. We're working diligently to resolve the situation as quickly as possible. Thank you for your understanding and patience.
- investigating Oct 07, 2024, 09:31 AM UTC
We are continuing to investigate this issue.
- investigating Oct 07, 2024, 09:33 AM UTC
We are continuing to investigate this issue.
- investigating Oct 07, 2024, 09:37 AM UTC
Please know that we are continuing to investigate and identify the root cause of the issue
- monitoring Oct 07, 2024, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2024, 10:40 AM UTC
This incident has been resolved.
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