Whispir incident

SMS Delivery Degradation (Telstra)

Resolved after 3 hours 12 minutes, affecting Whispir API and SMS, on December 26, 2024.

monitoring Dec 26, 2024, 07:21 AM UTC

We would like to inform you that Telstra, the Australian telecommunications provider, has confirmed ongoing service degradation due to delays in SMS delivery and receipt. We are actively monitoring the situation and will provide updates as soon as we receive further information regarding the resolution of this issue from Telstra.

Started
Dec 26, 2024, 07:21 AM UTC
Resolved
Dec 26, 2024, 10:33 AM UTC
Duration
3h 12m
Detected by Pingoru
Dec 26, 2024, 07:21 AM UTC

Affected components

Whispir APISMS

Update timeline

  1. monitoring Dec 26, 2024, 07:21 AM UTC

    We would like to inform you that Telstra, the Australian telecommunications provider, has confirmed ongoing service degradation due to delays in SMS delivery and receipt. We are actively monitoring the situation and will provide updates as soon as we receive further information regarding the resolution of this issue from Telstra.

  2. resolved Dec 26, 2024, 10:33 AM UTC

    This incident has been resolved.

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