Resolved after 1 hour 29 minutes, affecting Whispir API and SMS and 1 more, on January 19, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jan 19, 2025, 11:04 PM UTC
We have identified an issue in sending messages in the IT instance. Our technical teams are working on this to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at [email protected]
- monitoring Jan 19, 2025, 11:51 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 20, 2025, 12:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2025, 12:33 AM UTC
This incident has been resolved.
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