WellSky experienced a minor incident on February 16, 2026 affecting CarePort Care Management, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 16, 2026, 06:07 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Feb 16, 2026, 06:13 PM UTC
WellSky is investigating an issue causing delays in Outbound referrals. Next Update - within 30 minutes
- monitoring Feb 16, 2026, 06:37 PM UTC
WellSky has resolved the issue causing delays in Outbound referrals. There may continue to be a delay while the backlog of referrals is processing. We will continue to monitor closely over the next 60 minutes.
- resolved Feb 16, 2026, 07:25 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.