WellSky experienced a minor incident on July 28, 2026 affecting CarePort Connect, lasting 5h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2026, 05:14 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Jul 28, 2026, 05:21 PM UTC
WellSky is investigating an issue affecting roster processing for rosters. We will provide an update as soon as processing has resumed. Next Update - 4 PM CT
- monitoring Jul 28, 2026, 06:50 PM UTC
WellSky has resolved the issue, and roster processing has resumed. Some delays may occur while the remaining backlog is processed. We will continue to monitor closely. Next Update - 7/29 at 10AM CT
- resolved Jul 28, 2026, 11:00 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.