Welkin Health incident
Paubox vendor having technical issues related to secure email transmissions
Resolved after 1 hour 1 minute, on October 24, 2023.
Dear Welkin Customers, We wish to inform you that our secure email vendor, Paubox, is currently experiencing technical difficulties which are causing secure emails sent from Welkin to be held in a pending status. Paubox is fully aware of the issue and their engineering team is actively working towards resolving it. We apologize for any inconvenience this may cause and will keep you updated on the progress towards a resolution. Thank you for your understanding and patience.
Update timeline
- investigating Oct 24, 2023, 08:14 PM UTC
Dear Welkin Customers, We wish to inform you that our secure email vendor, Paubox, is currently experiencing technical difficulties which are causing secure emails sent from Welkin to be held in a pending status. Paubox is fully aware of the issue and their engineering team is actively working towards resolving it. We apologize for any inconvenience this may cause and will keep you updated on the progress towards a resolution. Thank you for your understanding and patience.
- resolved Oct 24, 2023, 09:15 PM UTC
The issue has been resolved.
Your product runs on more than Welkin Health
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services