Welkin Health incident

Mailgun Incident - Sending Issues

Resolved after 2 hours 53 minutes, affecting Welkin API, on May 27, 2024.

resolved May 27, 2024, 06:35 PM UTC

Dear Customers, We are pleased to inform you that Mailgun has fully resolved the incident. For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4 Thank you, The Welkin Team

Started
May 27, 2024, 03:42 PM UTC
Resolved
May 27, 2024, 06:35 PM UTC
Duration
2h 53m
Detected by Pingoru
May 27, 2024, 03:42 PM UTC

Affected components

Welkin API

Update timeline

  1. monitoring May 27, 2024, 03:42 PM UTC

    Dear Customers, We have received an alert from Mailgun regarding an incident on their platform. This incident affects the following services on the Mailgun platform: Email Services (API, SMTP, Outbound Delivery, Inbound email processing, Events & Logs, Stats and Analytics), Customer Tools (Control Panel), and Deliverability Services (Email Validation, Inbox Placement). For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4 Mailgun has applied a fix and is currently monitoring the situation. We will update you once the issue is fully resolved. We appreciate your patience as we work through this with our partner. Thank you, The Welkin Team

  2. resolved May 27, 2024, 06:35 PM UTC

    Dear Customers, We are pleased to inform you that Mailgun has fully resolved the incident. For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4 Thank you, The Welkin Team

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