Welkin Health incident

Full Access for all users to Welkin to Care/Designer/Admin

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Resolved after 3 hours 15 minutes, affecting Care and Designer and 1 more, on December 13, 2024.

investigating Dec 13, 2024, 06:13 AM UTC

We are continuing to investigate this issue.

Started
Dec 13, 2024, 03:03 AM UTC
Resolved
Dec 13, 2024, 06:18 AM UTC
Duration
3h 15m
Detected by Pingoru
Dec 13, 2024, 03:03 AM UTC

Affected components

CareDesignerAdmin

Update timeline

  1. investigating Dec 13, 2024, 03:03 AM UTC

    We are investigating increased authentication errors

  2. investigating Dec 13, 2024, 06:13 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 13, 2024, 06:18 AM UTC

    We have confirmed full access to the Welkin system at this time.

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