Webtrends Optimize incident

Temporary issues accessing production

Major Resolved View vendor source →

Webtrends Optimize experienced a major incident on September 8, 2026, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 12:32 PM UTC
Resolved
Sep 08, 2026, 01:45 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 08, 2026, 12:32 PM UTC

Update timeline

  1. investigating Sep 08, 2026, 12:32 PM UTC

    We are investigating an issue currently ongoing where users are unable to access production. We will advise once we know more

  2. investigating Sep 08, 2026, 12:57 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Sep 08, 2026, 01:45 PM UTC

    We've now resolved the incident. Thanks for your patience.