Webtrends Optimize had 4 outages in the last 2 years totaling 109h 46m of downtime — averaging 0.2 incidents per month.
There were 4 Webtrends Optimize outages since November 18, 2025 totaling 109h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an issue currently ongoing where users are unable to access production. We will advise once we know more
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
The final parts to this incident were handled over the weekend, and the UI remains stable and functions as expected. We appreciate your patience with the issue last week.
We have had two short periods of UI failures for some users this morning, lasting roughly 2-3 minutes each. These have been addressed, and the UI is back to being stable again. No other services have been affected, such as test delivery, data collection etc. - the issue was scoped to one piece of our User Interface only. We apologise for any inconvenience felt during these moments.
The incident is now resolved the incident. Thanks for your patience.