Webshrinker experienced a minor incident on November 18, 2025 affecting API, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Nov 18, 2025, 12:20 PM UTC
Our engineering team is currently investigating an issue that is causing DNS resolution to be Intermittent and is currently working with our partners to implement a fix to resolve this problem. Updated status will be provided as soon as possible.
- investigating Nov 18, 2025, 12:26 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 12:26 PM UTC
We are currently investigating an issue affecting some users access to the DNSFilter dashboard. This does not impact DNS resolution. We are closely monitoring the situation and will provide updates as more information becomes available.
- resolved Nov 18, 2025, 03:49 PM UTC
This incident has been resolved.