Webshipper Outage History

Webshipper is up right now

Webshipper had 18 outages in the last 2 years totaling 64h 50m of downtime — averaging 0.7 incidents per month.

There were 18 Webshipper outages since October 20, 2025 totaling 64h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.webshipper.com

Critical September 21, 2026

Carrier communication issues affecting shipment creation

Detected by Pingoru
Sep 21, 2026, 09:57 AM UTC
Resolved
Sep 21, 2026, 01:05 PM UTC
Duration
3h 8m
Affected: Other
Timeline · 4 updates
  1. investigating Sep 21, 2026, 09:57 AM UTC

    We are currently investigating an issue affecting communication with several carriers, which may impact shipment creation in Webshipper. We are actively working on a resolution and will share updates as soon as they're available.

  2. identified Sep 21, 2026, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 21, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2026, 01:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2026

🔴 API V2 - Health is DOWN

Detected by Pingoru
Aug 06, 2026, 05:24 PM UTC
Resolved
Aug 06, 2026, 05:25 PM UTC
Duration
50s
Timeline · 2 updates
  1. identified Aug 06, 2026, 05:24 PM UTC

    We detected an issue on API V2 - Health at 2026-08-06 17:24 UTC. Get "https://monitoring.api.webshipper.io/health": request timed out.

  2. resolved Aug 06, 2026, 05:25 PM UTC

    Service restored after 1m. Thank you for your patience.

Read the full incident report →

Notice August 6, 2026

🔴 API V2 - Rate Quote is DOWN

Detected by Pingoru
Aug 06, 2026, 05:23 PM UTC
Resolved
Aug 06, 2026, 05:24 PM UTC
Duration
49s
Timeline · 2 updates
  1. identified Aug 06, 2026, 05:23 PM UTC

    We detected an issue on API V2 - Rate Quote at 2026-08-06 17:23 UTC. Post "https://monitoring.api.webshipper.io/v2/rate_quotes": request timed out.

  2. resolved Aug 06, 2026, 05:24 PM UTC

    Service restored after 1m. Thank you for your patience.

Read the full incident report →

Critical June 24, 2026

DAO currently has degraded performance

Detected by Pingoru
Jun 24, 2026, 07:37 AM UTC
Resolved
Jun 24, 2026, 10:15 AM UTC
Duration
2h 38m
Affected: External Carrier Status
Timeline · 2 updates
  1. identified Jun 24, 2026, 07:37 AM UTC

    We are currently experiencing slow response times and errors from DAO's IT systems. This can result in errors on shipment creation, label generation and updating tracking information. We will update this incident as soon as we receive any news.

  2. resolved Jun 24, 2026, 10:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026

GLS Timeout

Detected by Pingoru
Jun 15, 2026, 08:46 AM UTC
Resolved
Jun 15, 2026, 11:56 AM UTC
Duration
3h 10m
Affected: External Carrier Status
Timeline · 3 updates
  1. investigating Jun 15, 2026, 08:46 AM UTC

    GLS is timing out on most shipment booking requests. The carrier's support team has been contacted. We will post when we have more updates.

  2. identified Jun 15, 2026, 09:36 AM UTC

    GLS have acknowledged the issue and confirmed it is isolated to international labels. We are actively monitoring the situation.

  3. resolved Jun 15, 2026, 11:56 AM UTC

    We are closing this incident, as we have not seen any new issues/reports in the past hours.

Read the full incident report →

Critical May 29, 2026

PostNord currently has degraded performance

Detected by Pingoru
May 29, 2026, 12:47 PM UTC
Resolved
May 29, 2026, 02:15 PM UTC
Duration
1h 27m
Affected: External Carrier Status
Timeline · 2 updates
  1. identified May 29, 2026, 12:47 PM UTC

    We are currently experiencing slow response times from PostNord's API systems. We have notified PostNord about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news. https://apistatus.postnord.com/

  2. resolved May 29, 2026, 02:15 PM UTC

    The incident has been resolved - https://apistatus.postnord.com/

Read the full incident report →

Minor April 28, 2026

Ongoing issue with DSV (GLS shipments)

Detected by Pingoru
Apr 28, 2026, 10:47 AM UTC
Resolved
Apr 29, 2026, 07:54 AM UTC
Duration
21h 7m
Affected: External Carrier Status
Timeline · 2 updates
  1. identified Apr 28, 2026, 10:47 AM UTC

    We are currently experiencing an issue affecting shipments booked via DSV (including GLS services), where bookings may fail with an error during processing. DSV has confirmed they are experiencing issues with their rate calculation (service quote) system. - DSV is aware of the issue and actively investigating - No confirmed ETA yet, though initial indications suggest a resolution may be possible within the next hours - If you encounter this issue, we recommend retrying later - For urgent shipments, please contact DSV directly for guidance

  2. resolved Apr 29, 2026, 07:54 AM UTC

    The issue affecting shipments via DSV has now been resolved. DSV has confirmed that their rate calculation system is functioning again, and bookings are being processed as expected. If you previously experienced errors, you should now be able to proceed with bookings normally.

Read the full incident report →

Critical April 16, 2026

PostNord Denmark has currently degraded performance

Detected by Pingoru
Apr 16, 2026, 05:42 AM UTC
Resolved
Apr 16, 2026, 06:19 AM UTC
Duration
37m
Affected: External Carrier Status
Timeline · 3 updates
  1. identified Apr 16, 2026, 05:42 AM UTC

    We are currently experiencing a degraded performance of PostNord Denmark. The issue has been found and we're currently working on a fix.

  2. monitoring Apr 16, 2026, 06:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 06:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

Danske Fragtmænd API not respoding

Detected by Pingoru
Mar 17, 2026, 02:10 PM UTC
Resolved
Mar 17, 2026, 02:35 PM UTC
Duration
24m
Affected: External Carrier Status
Timeline · 2 updates
  1. monitoring Mar 17, 2026, 02:10 PM UTC

    Danske Fragtmænd API had issues and was not respoding to calls. We received the confirmation from the carrier that they have solved the issues on their side, but we can still see some issues in Webshipper. We are currently monitoring if it's resolved.

  2. resolved Mar 17, 2026, 02:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 25, 2026

Bring's API not returning Pickup Points

Detected by Pingoru
Feb 25, 2026, 08:39 AM UTC
Resolved
Feb 25, 2026, 11:31 AM UTC
Duration
2h 51m
Affected: External Carrier Status
Timeline · 3 updates
  1. identified Feb 25, 2026, 08:39 AM UTC

    Bring is currently having issues with their API not returning Pickup points. For more details, check Bring's webpage for status: https://status.bring.systems/

  2. monitoring Feb 25, 2026, 10:23 AM UTC

    The issue has been fixed on Bring side and they are monitoring.

  3. resolved Feb 25, 2026, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 2, 2026

Operational disturbances on Postnord in Webshipper

Detected by Pingoru
Feb 02, 2026, 09:29 AM UTC
Resolved
Feb 02, 2026, 11:04 AM UTC
Duration
1h 35m
Affected: Other
Timeline · 5 updates
  1. identified Feb 02, 2026, 09:29 AM UTC

    We have ongoing timeout errors with Postnord, and we are working on a fix.

  2. identified Feb 02, 2026, 09:52 AM UTC

    Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.

  3. identified Feb 02, 2026, 10:24 AM UTC

    The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.

  4. monitoring Feb 02, 2026, 10:50 AM UTC

    The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.

  5. resolved Feb 02, 2026, 11:04 AM UTC

    All services are operational. No more errors encountered.

Read the full incident report →

Minor December 11, 2025

DHL services experiencing API issues

Detected by Pingoru
Dec 11, 2025, 10:50 AM UTC
Resolved
Dec 11, 2025, 12:46 PM UTC
Duration
1h 55m
Affected: External Carrier Status
Timeline · 2 updates
  1. investigating Dec 11, 2025, 10:50 AM UTC

    DHL is experiencing issues with their API connection.

  2. resolved Dec 11, 2025, 12:46 PM UTC

    DHL is running normally.

Read the full incident report →

Major December 5, 2025

Cloudfare API services issues affecting support tools and Shopify

Detected by Pingoru
Dec 05, 2025, 09:13 AM UTC
Resolved
Dec 05, 2025, 09:50 AM UTC
Duration
36m
Affected: External Order Channel StatusOther
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:13 AM UTC

    We are seeing some downtime on some of our internal support tools. This may cause some delays in our handling of support requests. The incident does not affect Webshippers core platforms - but it may affect external systems like Shopify and carriers. The issues is related to recent status messages posted by Cloudflare. For more information, please see their status page at https://www.cloudflarestatus.com/

  2. monitoring Dec 05, 2025, 09:26 AM UTC

    Our support tool and Shopify are running again. We apologize for any delays in responses.

  3. resolved Dec 05, 2025, 09:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025

Operational disturbances at DSV Xpress

Detected by Pingoru
Nov 19, 2025, 10:32 AM UTC
Resolved
Nov 19, 2025, 03:38 PM UTC
Duration
5h 5m
Affected: External Carrier Status
Timeline · 2 updates
  1. identified Nov 19, 2025, 10:32 AM UTC

    DSV Xpress is experiencing downtimes, please refer to their status page: https://www.dsv.com/da-dk/online-services

  2. resolved Nov 19, 2025, 03:38 PM UTC

    DSV is still experiencing downtime, please continue to refer to their status page for updates https://www.dsv.com/da-dk/online-services

Read the full incident report →

Major November 18, 2025

Major Cloudflare outage

Detected by Pingoru
Nov 18, 2025, 02:36 PM UTC
Resolved
Nov 19, 2025, 07:08 AM UTC
Duration
16h 31m
Affected: External Carrier Status
Timeline · 2 updates
  1. identified Nov 18, 2025, 02:36 PM UTC

    Cloudflare have reported a major outage affecting several services. While our services are not directly affected this has affected some third party carriers. Please see Cloudflares status page at the link below for more details. cloudflarestatus.com

  2. resolved Nov 19, 2025, 07:08 AM UTC

    Cloudflare have confirmed that their services returned to normal. Closing incident.

Read the full incident report →

Minor October 22, 2025

Postnord Norway - missing drop points

Detected by Pingoru
Oct 22, 2025, 11:22 AM UTC
Resolved
Oct 22, 2025, 01:32 PM UTC
Duration
2h 10m
Affected: Other
Timeline · 3 updates
  1. identified Oct 22, 2025, 11:22 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 22, 2025, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2025, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Global AWS outage - performance degradation

Detected by Pingoru
Oct 20, 2025, 11:04 AM UTC
Resolved
Oct 20, 2025, 12:23 PM UTC
Duration
1h 19m
Affected: Other
Timeline · 3 updates
  1. identified Oct 20, 2025, 11:04 AM UTC

    We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.

  2. monitoring Oct 20, 2025, 11:52 AM UTC

    According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

  3. resolved Oct 20, 2025, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →