Webshipper incident

Operational disturbances on Postnord in Webshipper

Major Resolved View vendor source →

Webshipper experienced a major incident on February 2, 2026 affecting Other, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 09:29 AM UTC
Resolved
Feb 02, 2026, 11:04 AM UTC
Duration
1h 35m
Detected by Pingoru
Feb 02, 2026, 09:29 AM UTC

Affected components

Other

Update timeline

  1. identified Feb 02, 2026, 09:29 AM UTC

    We have ongoing timeout errors with Postnord, and we are working on a fix.

  2. identified Feb 02, 2026, 09:52 AM UTC

    Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.

  3. identified Feb 02, 2026, 10:24 AM UTC

    The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.

  4. monitoring Feb 02, 2026, 10:50 AM UTC

    The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.

  5. resolved Feb 02, 2026, 11:04 AM UTC

    All services are operational. No more errors encountered.