Webshipper incident

Disturbances on orders with the message "Internal Server Error"

Major Resolved View vendor source →

Webshipper experienced a major incident on January 12, 2026 affecting API, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 10:34 AM UTC
Resolved
Jan 12, 2026, 10:42 AM UTC
Duration
8m
Detected by Pingoru
Jan 12, 2026, 10:34 AM UTC

Affected components

API

Update timeline

  1. monitoring Jan 12, 2026, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jan 12, 2026, 10:42 AM UTC

    This incident has been resolved.