Webshipper Outage History
Webshipper is up right nowPingoru has recorded 51 incidents for Webshipper: 17 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 22 of 720 (3%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 2 | 6 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 1 | 24 of 521 (5%) |
Incidents, newest first
Minor October 13, 2026 DSV Xpress has degraded performance 1d External Carrier Status
Started Oct 13, 2026, 07:26 AM UTC· resolved Oct 14, 2026, 07:39 AM UTC
- investigating Oct 13, 2026, 07:26 AM UTC
We are currently experiencing slow response times from DSV Xpress IT systems. We have notified the carrier about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news.
- resolved Oct 14, 2026, 07:39 AM UTC
This incident has been resolved.
Critical September 21, 2026 Carrier communication issues affecting shipment creation 3h 8m Other
Started Sep 21, 2026, 09:57 AM UTC· resolved Sep 21, 2026, 01:05 PM UTC
- investigating Sep 21, 2026, 09:57 AM UTC
We are currently investigating an issue affecting communication with several carriers, which may impact shipment creation in Webshipper. We are actively working on a resolution and will share updates as soon as they're available.
- identified Sep 21, 2026, 10:50 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 21, 2026, 11:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 01:05 PM UTC
This incident has been resolved.
Notice August 6, 2026 🔴 API V2 - Health is DOWN 50s
Started Aug 06, 2026, 05:24 PM UTC· resolved Aug 06, 2026, 05:25 PM UTC
- identified Aug 06, 2026, 05:24 PM UTC
We detected an issue on API V2 - Health at 2026-08-06 17:24 UTC. Get "https://monitoring.api.webshipper.io/health": request timed out.
- resolved Aug 06, 2026, 05:25 PM UTC
Service restored after 1m. Thank you for your patience.
Notice August 6, 2026 🔴 API V2 - Rate Quote is DOWN 49s
Started Aug 06, 2026, 05:23 PM UTC· resolved Aug 06, 2026, 05:24 PM UTC
- identified Aug 06, 2026, 05:23 PM UTC
We detected an issue on API V2 - Rate Quote at 2026-08-06 17:23 UTC. Post "https://monitoring.api.webshipper.io/v2/rate_quotes": request timed out.
- resolved Aug 06, 2026, 05:24 PM UTC
Service restored after 1m. Thank you for your patience.
Critical June 24, 2026 DAO currently has degraded performance 2h 38m External Carrier Status
Started Jun 24, 2026, 07:37 AM UTC· resolved Jun 24, 2026, 10:15 AM UTC
- identified Jun 24, 2026, 07:37 AM UTC
We are currently experiencing slow response times and errors from DAO's IT systems. This can result in errors on shipment creation, label generation and updating tracking information. We will update this incident as soon as we receive any news.
- resolved Jun 24, 2026, 10:15 AM UTC
This incident has been resolved.
Minor June 15, 2026 GLS Timeout 3h 10m External Carrier Status
Started Jun 15, 2026, 08:46 AM UTC· resolved Jun 15, 2026, 11:56 AM UTC
- investigating Jun 15, 2026, 08:46 AM UTC
GLS is timing out on most shipment booking requests. The carrier's support team has been contacted. We will post when we have more updates.
- identified Jun 15, 2026, 09:36 AM UTC
GLS have acknowledged the issue and confirmed it is isolated to international labels. We are actively monitoring the situation.
- resolved Jun 15, 2026, 11:56 AM UTC
We are closing this incident, as we have not seen any new issues/reports in the past hours.
Critical May 29, 2026 PostNord currently has degraded performance 1h 27m External Carrier Status
Started May 29, 2026, 12:47 PM UTC· resolved May 29, 2026, 02:15 PM UTC
- identified May 29, 2026, 12:47 PM UTC
We are currently experiencing slow response times from PostNord's API systems. We have notified PostNord about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news. https://apistatus.postnord.com/
- resolved May 29, 2026, 02:15 PM UTC
The incident has been resolved - https://apistatus.postnord.com/
Minor April 28, 2026 Ongoing issue with DSV (GLS shipments) 21h 7m External Carrier Status
Started Apr 28, 2026, 10:47 AM UTC· resolved Apr 29, 2026, 07:54 AM UTC
- identified Apr 28, 2026, 10:47 AM UTC
We are currently experiencing an issue affecting shipments booked via DSV (including GLS services), where bookings may fail with an error during processing. DSV has confirmed they are experiencing issues with their rate calculation (service quote) system. - DSV is aware of the issue and actively investigating - No confirmed ETA yet, though initial indications suggest a resolution may be possible within the next hours - If you encounter this issue, we recommend retrying later - For urgent shipments, please contact DSV directly for guidance
- resolved Apr 29, 2026, 07:54 AM UTC
The issue affecting shipments via DSV has now been resolved. DSV has confirmed that their rate calculation system is functioning again, and bookings are being processed as expected. If you previously experienced errors, you should now be able to proceed with bookings normally.
Critical April 16, 2026 PostNord Denmark has currently degraded performance 37m External Carrier Status
Started Apr 16, 2026, 05:42 AM UTC· resolved Apr 16, 2026, 06:19 AM UTC
- identified Apr 16, 2026, 05:42 AM UTC
We are currently experiencing a degraded performance of PostNord Denmark. The issue has been found and we're currently working on a fix.
- monitoring Apr 16, 2026, 06:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 06:19 AM UTC
This incident has been resolved.
Major March 17, 2026 Danske Fragtmænd API not respoding 24m External Carrier Status
Started Mar 17, 2026, 02:10 PM UTC· resolved Mar 17, 2026, 02:35 PM UTC
- monitoring Mar 17, 2026, 02:10 PM UTC
Danske Fragtmænd API had issues and was not respoding to calls. We received the confirmation from the carrier that they have solved the issues on their side, but we can still see some issues in Webshipper. We are currently monitoring if it's resolved.
- resolved Mar 17, 2026, 02:35 PM UTC
This incident has been resolved.
Major February 25, 2026 Bring's API not returning Pickup Points 2h 51m External Carrier Status
Started Feb 25, 2026, 08:39 AM UTC· resolved Feb 25, 2026, 11:31 AM UTC
- identified Feb 25, 2026, 08:39 AM UTC
Bring is currently having issues with their API not returning Pickup points. For more details, check Bring's webpage for status: https://status.bring.systems/
- monitoring Feb 25, 2026, 10:23 AM UTC
The issue has been fixed on Bring side and they are monitoring.
- resolved Feb 25, 2026, 11:31 AM UTC
This incident has been resolved.
Major February 2, 2026 Operational disturbances on Postnord in Webshipper 1h 35m Other
Started Feb 02, 2026, 09:29 AM UTC· resolved Feb 02, 2026, 11:04 AM UTC
- identified Feb 02, 2026, 09:29 AM UTC
We have ongoing timeout errors with Postnord, and we are working on a fix.
- identified Feb 02, 2026, 09:52 AM UTC
Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.
- identified Feb 02, 2026, 10:24 AM UTC
The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.
- monitoring Feb 02, 2026, 10:50 AM UTC
The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.
- resolved Feb 02, 2026, 11:04 AM UTC
All services are operational. No more errors encountered.
Major January 12, 2026 Disturbances on orders with the message "Internal Server Error" 8m API
Started Jan 12, 2026, 10:34 AM UTC· resolved Jan 12, 2026, 10:42 AM UTC
- monitoring Jan 12, 2026, 10:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2026, 10:42 AM UTC
This incident has been resolved.
Minor December 11, 2025 DHL services experiencing API issues 1h 55m External Carrier Status
Started Dec 11, 2025, 10:50 AM UTC· resolved Dec 11, 2025, 12:46 PM UTC
- investigating Dec 11, 2025, 10:50 AM UTC
DHL is experiencing issues with their API connection.
- resolved Dec 11, 2025, 12:46 PM UTC
DHL is running normally.
Major December 5, 2025 Cloudfare API services issues affecting support tools and Shopify 36m External Order Channel Status, Other
Started Dec 05, 2025, 09:13 AM UTC· resolved Dec 05, 2025, 09:50 AM UTC
- investigating Dec 05, 2025, 09:13 AM UTC
We are seeing some downtime on some of our internal support tools. This may cause some delays in our handling of support requests. The incident does not affect Webshippers core platforms - but it may affect external systems like Shopify and carriers. The issues is related to recent status messages posted by Cloudflare. For more information, please see their status page at https://www.cloudflarestatus.com/
- monitoring Dec 05, 2025, 09:26 AM UTC
Our support tool and Shopify are running again. We apologize for any delays in responses.
- resolved Dec 05, 2025, 09:50 AM UTC
This incident has been resolved.
Minor November 19, 2025 Operational disturbances at DSV Xpress 5h 5m External Carrier Status
Started Nov 19, 2025, 10:32 AM UTC· resolved Nov 19, 2025, 03:38 PM UTC
- identified Nov 19, 2025, 10:32 AM UTC
DSV Xpress is experiencing downtimes, please refer to their status page: https://www.dsv.com/da-dk/online-services
- resolved Nov 19, 2025, 03:38 PM UTC
DSV is still experiencing downtime, please continue to refer to their status page for updates https://www.dsv.com/da-dk/online-services
Major November 18, 2025 Major Cloudflare outage 16h 31m External Carrier Status
Started Nov 18, 2025, 02:36 PM UTC· resolved Nov 19, 2025, 07:08 AM UTC
- identified Nov 18, 2025, 02:36 PM UTC
Cloudflare have reported a major outage affecting several services. While our services are not directly affected this has affected some third party carriers. Please see Cloudflares status page at the link below for more details. cloudflarestatus.com
- resolved Nov 19, 2025, 07:08 AM UTC
Cloudflare have confirmed that their services returned to normal. Closing incident.
Minor October 22, 2025 Postnord Norway - missing drop points 2h 10m Other
Started Oct 22, 2025, 11:22 AM UTC· resolved Oct 22, 2025, 01:32 PM UTC
- identified Oct 22, 2025, 11:22 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2025, 11:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 01:32 PM UTC
This incident has been resolved.
Major October 20, 2025 Global AWS outage - performance degradation 1h 19m Other
Started Oct 20, 2025, 11:04 AM UTC· resolved Oct 20, 2025, 12:23 PM UTC
- identified Oct 20, 2025, 11:04 AM UTC
We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.
- monitoring Oct 20, 2025, 11:52 AM UTC
According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.
- resolved Oct 20, 2025, 12:23 PM UTC
This incident has been resolved.
Minor July 30, 2025 Carrier communication issues 1h 47m Other
Started Jul 30, 2025, 09:54 AM UTC· resolved Jul 30, 2025, 11:42 AM UTC
- investigating Jul 30, 2025, 09:54 AM UTC
We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.
- monitoring Jul 30, 2025, 10:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2025, 11:42 AM UTC
This incident has been resolved.
Critical April 29, 2025 Errors with login 54m Frontend
Started Apr 29, 2025, 10:12 AM UTC· resolved Apr 29, 2025, 11:06 AM UTC
- identified Apr 29, 2025, 10:12 AM UTC
We made an update into 2 factor authentication. We are making a rollback to the code and operation will resume shortly.
- monitoring Apr 29, 2025, 10:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2025, 11:06 AM UTC
This incident has been resolved.
Major January 21, 2025 Short downtime of our API 1h 11m API, Frontend, Print
Started Jan 21, 2025, 12:32 PM UTC· resolved Jan 21, 2025, 01:44 PM UTC
- investigating Jan 21, 2025, 12:44 PM UTC
At noon today we became aware that our backend system + API wasn't responding and hasn't been responding between 13:19:28 to 13:26:28 GMT+1. Within five minutes both were fully restored and working as expected again, but we are investigating what the root cause has been and if there are any implications to consider. We recommend to check your printing clients to verify they are still connected and apologize for any inconvenience this may have caused!
- monitoring Jan 21, 2025, 12:46 PM UTC
API and backend systems restored, investigating root cause and implications.
- resolved Jan 21, 2025, 01:44 PM UTC
This incident has been resolved.
Minor November 4, 2024 DAO has currently degraded performance 23h 8m External Carrier Status
Started Nov 04, 2024, 01:30 PM UTC· resolved Nov 05, 2024, 12:39 PM UTC
- identified Nov 04, 2024, 01:30 PM UTC
We are currently experiencing issues from DAO's systems with the error "The order could not be shipped. An error during address lookup.". They are currently working to resolve the problem. We will update this incident as soon as we receive any news.
- resolved Nov 05, 2024, 12:39 PM UTC
DAO is working again.