Webshipper incident

Carrier communication issues

Minor Resolved View vendor source →

Webshipper experienced a minor incident on July 30, 2025 affecting Other, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 09:54 AM UTC
Resolved
Jul 30, 2025, 11:42 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 30, 2025, 09:54 AM UTC

Affected components

Other

Update timeline

  1. investigating Jul 30, 2025, 09:54 AM UTC

    We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

  2. monitoring Jul 30, 2025, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2025, 11:42 AM UTC

    This incident has been resolved.