WebID Solutions experienced a notice incident on July 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 11, 2025, 08:42 AM UTC
Between 18:45 and 19:20, users experienced degraded performance and a partial outage. Investigation showed that one of the application servers was affected. Situation was back to normal after restarting that server.
- postmortem Jul 11, 2025, 09:01 AM UTC
Investigation showed that updated maintenance jobs were using up too much system memory. This affected the application service. After restarting the server, we reviewed those jobs and fixed the memory issue.