WebID Solutions experienced a minor incident on July 31, 2025 affecting AccountID and AutoID and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
AccountIDAutoIDavsIDeIDSignIDSignID DirectTrueIDVideoIDVisualID
Update timeline
- monitoring Jul 31, 2025, 02:49 PM UTC
Our team has identified an issue on one of our servers. Steps have been taken to fix the problem. All services are currently running. Team is monitoring the situation
- resolved Jul 31, 2025, 02:59 PM UTC
Incident was resolved. All services are up-and-running.