WebID Solutions incident
Major power outage call center Solingen
WebID Solutions experienced a notice incident on August 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 04, 2025, 12:19 PM UTC
Due to a major local power outage in Solingen, the WebID VideoID call center had to swap to UPS support. Power outage started at 14:00 CEST and power was completely restored at 14:10 CEST. Due to the UPS support, no interruption to the WebID VideoID call center occured.