WebEx incident

Webex Calling: Wholesale and Webex for BroadWorks customers may experience provisioning failures

Minor Resolved View vendor source →

WebEx experienced a minor incident on August 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 06:30 PM UTC
Resolved
Aug 12, 2026, 06:30 PM UTC
Duration
—
Detected by Pingoru
Aug 12, 2026, 06:30 PM UTC

Update timeline

  1. monitoring Aug 12, 2026, 05:47 PM UTC

    Component Status: Commercial / Webex for BroadWorks - South America - degraded_performance Commercial / Webex for BroadWorks - Canada - degraded_performance Commercial / Webex for BroadWorks - N. America (West) - degraded_performance Commercial / Webex for BroadWorks - EMEA - degraded_performance Commercial / Webex for BroadWorks - ANZ - degraded_performance Commercial / Webex for BroadWorks - N. America (East) - degraded_performance Commercial / Webex for BroadWorks - APAC - degraded_performance Regions: N. America (West), N. America (East), South America, Canada, EMEA, APAC, ANZ investigating - Engineering is investigating a global provisioning issue affecting new site and order creation for wholesale and Webex for BroadWorks customers. Existing sites are not affected. We will provide the next update in 30 minutes or sooner if new information becomes available. We appreciate your patience while we address this service incident. Aug 12, 17:47 UTC